Terms and Conditions
TAXI-PRAGUE.COM is represented by INTERCITY TRAVEL EUROPE s.r.o., Rohanske nabrezi 678/23, 186 00 Prague 8, Czech Republic, TAX ID: CZ 04725557 hereinafter "TAXI-PRAGUE.COM".
These terms and conditions and the online booking form constitute the entire Agreement concerning the provision of a taxi and transfer service (“Service”) between you and TAXI-PRAGUE.COM. Completion of the booking form and use of the Service indicates your unconditional acceptance of the terms and conditions set out in this Agreement.
2.1 You must allow sufficient time when booking your taxi to allow for the check-in times required by your airline and for any delays caused by traffic conditions. TAXI-PRAGUE.COM shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at the booked time.
2.2 You must order a suitable car size for the number of passengers and luggage. TAXI-PRAGUE.COM cannot guarantee to carry excessive amounts of luggage. Please note that a child, no matter what age, counts as one passenger.
2.3 If you need to transport a wheelchair please specify this at the time of booking.
3. Prices & Payment
3.1 TAXI-PRAGUE.COM website will offer you a quotation based on the information supplied by you. TAXI-PRAGUE.COM may amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type or size of vehicle required.
3.2 The quotation will include a 60 minute waiting period after the advertised landing time and the cost of car parking. TAXI-PRAGUE.COM will charge for waiting at its standard rates after the initial 1 hour period has expired. TAXI-PRAGUE.COM will check for flight delays before the driver leaves for the airport.
3.3 If you confirm the booking, you will receive confirmation of your booking by email. Please check your booking confirmation carefully and inform TAXI-PRAGUE.COM promptly of any errors. TAXI-PRAGUE.COM shall not be responsible for any delays caused or costs arising from by your failure to provide TAXI-PRAGUE.COM with correct information.
3.5 Payment can be made online by credit card, debit card or cash.
4. The Service
4.1 Smoking in the cars are not permitted.
4.2 TAXI-PRAGUE.COM will not carry more passengers than its insurance or licensing allows.
If you need to cancel your booking, please contact TAXI-PRAGUE.COM as soon as possible. If you cancel a booking after the vehicle has been dispatched then a charge may be incurred; the charge will be based on the distance/time that the allocated driver has travelled/spent prior to the point of cancellation. As a general rule journeys from airports are dispatched up to one hour before flight arrival, journeys where pick up place is not in Prague are normally dispatched up to 5 hours before their due time.
If you have made a booking and payment online through our website, and have cause to cancel your booking before a vehicle has been dispatched to you, a charge of 10% will be levied on the original payment made.
If you have cancelled your prepaid booking and you are eligible for a refund, the credit will be automatically issued back to the card used for the payment.
6.1 TAXI-PRAGUE.COM shall use all reasonable endeavours to get you to your destination on time, but shall not be liable for any loss due to delays caused by road or traffic conditions beyond its control on the journey. Under no circumstances shall TAXI-PRAGUE.COM be liable (in contract, tort or otherwise) for any loss of profits, business or for any indirect or consequential loss whatever.
6.2 All luggage is carried entirely at your risk.
6.3 TAXI-PRAGUE.COM shall be entitled to cancel all services and provide refunds in the event of a declared national emergency, riot, war, fuel shortage, extreme weather or terrorist attack, or other circumstances beyond its control. If the car breaks down during your journey TAXI-PRAGUE.COM will endeavour to arrange an alternative car to complete the journey as soon as practicable.
6.4 You shall indemnify TAXI-PRAGUE.COM against all losses, costs, damages and expenses arising from any act or omission of any passenger in your party.
6.5 Neither party excludes or limits its liability for death or personal injury caused by negligence, or for wilful default or fraudulent misrepresentation, or otherwise in any manner unenforceable by any applicable law.
TAXI-PRAGUE.COM will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or by any passenger in your party and will ask all passengers to vacate the vehicle as soon as it is safe to do so. No refunds will be given if the journey is terminated part way through the hire.
8.1 TAXI-PRAGUE.COM may subcontract its obligations under this Agreement. You shall not assign, transfer or delegate any of your rights or obligations under this Agreement.
8.2 TAXI-PRAGUE.COM may change these terms and conditions at any time by posting changes online. Please review these terms and conditions regularly to ensure that you are aware of any changes. All existing bookings will be at the rate quoted or applicable rate in effect at the time of booking.
8.3 TAXI-PRAGUE.COM shall store, process and use all information regarding your personal details in accordance with the requirements of the Data Protection Act.
8.4 This Agreement and any accompanying quotation represents the entire agreement between you and TAXI-PRAGUE.COM in relation to its subject matter. If there is any discrepancy between the terms of this Agreement and the quotation, the terms of this Agreement shall prevail.
This Agreement shall be construed in accordance with Czech law and you and TAXI-PRAGUE.COM each agree to submit to the exclusive jurisdiction of the Czech Courts in respect of any dispute or claim arising out of or in connection with this Agreement.